The issue

Your Booking Engine Alone Isn’t Enough

Your visitors aren't completing their bookings. Questions, hesitation and confusion is leading to booking drop-off.

Questions Block Bookings

Visitors have to leave the booking page to hunt for answers—most never come back.

Your Booking Engine Can’t Converse

Traditional booking engines are just forms. They can’t guide, upsell, or reassure guests along the way.

Help Isn’t Always There

Guests often have questions after hours, when your team isn’t available to respond instantly.

Make Direct Bookings a Breeze

Visitors get direct guidance and answers to their questions while making their booking.

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Connects to your phone and messages

Integrates directly with your existing communication tools, so guests can reach you easily.

Connects to your systems for availability

Syncs with your booking engine and inventory system, to provide accurate pricing and availability.

Answers common guest questions

Configured to your specific rules and information, the assistant can explain them accurately when asked.

Guide guests through booking

Guides guests through booking with instant answers that build confidence and drive conversions.

Seizes upsell opportunities

Prompts upsells and upgrades intelligently, suggesting based on guest needs and context.

Ready at any time and platform

Available to assist guests whether they contact you, even midnight or during peak hours.

Overcome Booking Hesitation

Provide timely guidance that turns uncertainty into confident bookings. By clearly answering questions about policies and services, guests get all the details they need to book with confidence.

Proactively offers assistance to guests along the way
Answers common questions and highlights key information
Reassures guests with a conversational and patient tone

Your business, your rules

Configure it to follow your booking rules, speak in your brand’s tone, and guide guests through your preferred process. No matter your booking channel, Emblem works exactly how your team does.

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Conversationally Upsell Rooms and Add-Ons

Emblem can suggest upgrades or extras, when appropriate to the context. Conversational upsells boost your revenue while maintaining guest satisfaction.

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Ready to capture more revenue with Emblem?

See how smooth your direct booking flow could be, with our conversational AI ready to help guests anytime.

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frequently asked questions

Can I cancel or change plans anytime?

Yes—your plan is always in your control. Downgrade, upgrade, or cancel without needing to contact support. Your settings and data are preserved, so if you return later, you can pick up right where you left off. We believe in earning your trust, not locking you in.

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What happens if I outgrow the Starter plan?

The Starter plan is designed to get you started, but when your needs grow, Emblem scales with you. Upgrading is seamless—no data loss, no reconfiguration. You’ll instantly unlock more workflows, more integrations, and advanced features to help your team stay ahead. We’ll even guide you through the transition to make sure nothing gets missed.

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How long does setup take?

Most teams are set up within the week. We’ve designed Emblem to be intuitive from the start—no need for lengthy onboarding sessions or technical hand-holding. Just connect your data sources, set your preferences, and your workflows are ready to go. Our team is always on hand if you want help, but most users don’t need it.

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Can I use Emblem AI with my current tools?

Yes—Emblem is built to integrate seamlessly with the platforms you already rely on. From data sync to workflow triggers, we support popular tools out of the box and offer additional integrations by request.

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Turn conversations into direct bookings

Your Booking Engine Alone Isn’t Enough

Make Direct Bookings a Breeze

Ready to capture more revenue with Emblem?