Customized AI

AI That Knows Your Business

Trained on your brand’s voice, policy and live data, it speaks for your business with accuracy and authenticity.
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The issue

Getting Experts on Your Business is Difficult

Off-the-shelf AI tools miss what makes your business unique — your brand, your unique selling points and the actual policies.
Conflicting Answers
A generic bot won’t know your check-in rules, spa hours, or seasonal offers — creating confusion for guests.
Disconnected from Your Live Systems
Guests ask about availability, amenities, or events. Without access to current data, AI can’t deliver helpful service.
Doesn’t Sound Like Your Brand
Your brand matters. A standard bot can’t match your tone, making interactions feel unwelcoming.

An AI That Learns, Connects, and Adapts

Customize your AI to know your exact rules and services. Connect it to your sources so it stays updated automatically.
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Request a demo
Your Central Knowledge Hub
Use our simple editor to upload your foundational knowledge: policy, amenity lists, FAQs, brand guidelines, and more.
Integrates with your stack
Connect directly to your operations to let your AI access live information and stay updated automatically.
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Dynamic Content Sync
Connects to and monitors your social media feeds or marketing calendar. It automatically learns about ongoing events and promotions to provide live information.
Powers Voice & Chat AI
Configure your messaging and voice assistants with the right voice and info so every answer is spot-on and on-brand.
Continuous Learning Loop
Flags questions it can't answer, allowing you to easily step-in. Your AI gets smarter and more comprehensive with every interaction.
Brand Voice & Tone Customization
Define your AI's personality. Whether you're professional and formal or fun and witty, the AI will adopt your brand's unique voice in every conversation.
Automate with Absolute Confidence
Stop wasting time on the same routine questions. Emblem handles guest inquiries instantly and consistently across every channel. Free your team to focus on high value tasks, while keeping guests happy.
Stay Perfectly in Sync with Your Business
Your operations change daily—your AI should too. Your AI updates in real time, reflecting your latest availability, promotions, and events.
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See integrations

Ready to Transform Your Operations?

See how your customized AI can cut errors, answer consistently and adapt automatically.
frequently asked questions
Can I cancel or change plans anytime?
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Yes—your plan is always in your control. Downgrade, upgrade, or cancel without needing to contact support. Your settings and data are preserved, so if you return later, you can pick up right where you left off. We believe in earning your trust, not locking you in.
What happens if I outgrow the Starter plan?
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The Starter plan is designed to get you started, but when your needs grow, Emblem scales with you. Upgrading is seamless—no data loss, no reconfiguration. You’ll instantly unlock more workflows, more integrations, and advanced features to help your team stay ahead. We’ll even guide you through the transition to make sure nothing gets missed.
How long does setup take?
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Most teams are set up within the week. We’ve designed Emblem to be intuitive from the start—no need for lengthy onboarding sessions or technical hand-holding. Just connect your data sources, set your preferences, and your workflows are ready to go. Our team is always on hand if you want help, but most users don’t need it.
Can I use Emblem AI with my current tools?
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Yes—Emblem is built to integrate seamlessly with the platforms you already rely on. From data sync to workflow triggers, we support popular tools out of the box and offer additional integrations by request.