Operations AI

Turn Guest Requests into Resolution

Connect directly to your hotel system, automatically creating, assigning, and tracking operational tasks from guest messages and feedback.
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The issue

Manual Task Management is Holding You Back

Guest requests from multiple channels create chaos, leading to missed details and delays.
Communication Gaps
Front desk, housekeeping, and maintenance often lose track of requests.
Wasted Staff Time
Too much time spent logging tasks and chasing updates.
Lack of Visibility
Tracking which tasks needs attention is hard, leaving gaps unnoticed.

Automate Your Hotel Operations

Our AI Operations Assistant ensures every request is captured, assigned, and completed efficiently.
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Intelligent Request Parsing
Understands natural language from messages, emails, and chat.
Catch Every Request
Automatically logs guest requests, ensuring nothing is overlooked.
Direct System Integration
Connects to your PMS or task management system seamlessly.
Automated Task Assignment
Sends tasks to the right team based on rules and priorities.
Real-Time Status Updates
Track progress from creation to completion.
Operational Insights
Analyze request patterns and resolution times to optimize workflows.
Boost Staff Efficiency
Eliminate busywork and empower your team to focus on high-value tasks.
  • Reduce the need for manual data entry
  • Minimize miscommunication from handoffs
  • Give staff tasks with key context
  • Free front-desk agents to engage with guests
Elevate the Guest Experience
Deliver faster, more reliable service that turns guests into loyal advocates.
  • Never miss a guest request with automated reminders
  • Reduce resolution times and keeps the team moving
  • Ensure consistent service quality for every guest
  • Proactively address feedback

Ready to Transform Your Operations?

See how the Operations AI can save time, cut errors, and delight your guests.
frequently asked questions
Can I cancel or change plans anytime?
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Yes—your plan is always in your control. Downgrade, upgrade, or cancel without needing to contact support. Your settings and data are preserved, so if you return later, you can pick up right where you left off. We believe in earning your trust, not locking you in.
What happens if I outgrow the Starter plan?
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The Starter plan is designed to get you started, but when your needs grow, Emblem scales with you. Upgrading is seamless—no data loss, no reconfiguration. You’ll instantly unlock more workflows, more integrations, and advanced features to help your team stay ahead. We’ll even guide you through the transition to make sure nothing gets missed.
How long does setup take?
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Most teams are set up within the week. We’ve designed Emblem to be intuitive from the start—no need for lengthy onboarding sessions or technical hand-holding. Just connect your data sources, set your preferences, and your workflows are ready to go. Our team is always on hand if you want help, but most users don’t need it.
Can I use Emblem AI with my current tools?
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Yes—Emblem is built to integrate seamlessly with the platforms you already rely on. From data sync to workflow triggers, we support popular tools out of the box and offer additional integrations by request.