Integrate Emblem with Amadeus Hospitality to connect directly to your central reservation system (CRS). Amadeus serves as a core platform for managing reservations, guest profiles, and property rates. This integration equips Emblem to answer guest inquiries accurately and automate service requests using live data from your property.
Why Connect to Amadeus Hospitality?
- Handle Booking Inquiries: Let Emblem access the Amadeus Central Reservation System (CRS) to instantly answer guest questions about their stay dates, room type, or booking status.
- Personalize the Guest Experience: By referencing guest profiles within Amadeus, Emblem can recognize repeat visitors and acknowledge their history, providing a more tailored and welcoming interaction.
- Automate Upsell and Service Requests: Emblem can check real-time room availability and rates in Amadeus to handle requests for stay extensions or room upgrades, adding charges directly to the guest folio.
